Frequently Asked Questions

You can place an order by browsing our site, adding items to your cart, and completing the checkout process. You'll receive a confirmation email after your order is placed.

• Standard Shipping: 7–14 business days
• Express Shipping: 2–5 business days
• International Shipping: 10–20 business days. A tracking link will be sent once your order ships.

Yes, once your order is shipped, we will email you a tracking link for your convenience.

We accept Visa, MasterCard, Amex, PayPal, Apple Pay, Google Pay, and Bank Transfer for large orders. All transactions are secured with SSL encryption.

You have 14 days from the date of delivery to return unused items. For more details, refer to our Return Policy or contact us to initiate a return.

You may cancel or modify your order within 1–2 hours of purchase. Contact us as soon as possible for assistance.

Yes, we ship globally. Shipping costs and delivery times vary depending on your location. Additional customs fees may apply.

If you can’t find the email in your inbox, please check your spam folder. If it’s still missing, contact us at astore@marketplacebluee.

If your item is damaged, please email us within 48 hours with photos and your order number. We’ll assist with a replacement or refund.

Our support team is available Monday to Friday, 9:00 AM – 6:00 PM (GMT). We aim to respond within 24 hours.